Professional Hospital Supply employs a comprehensive quality management system (QMS) of policies and programs designed to support a commitment to quality in the pursuit of delivering superior service and customer satisfaction through an environment of continual monitoring and improvement.
We are committed to providing the highest quality service and products in the industry, while meeting or exceeding our customer’s expectations
Through quality planning, PHS identified and implemented a quality policy and supporting quality objectives at relevant levels of the organization to measure and monitor operations, and the associated system elements necessary to achieve these objectives.
We value long-term relationships with our employees, customers, and suppliers
Through customer feedback, third party audits, and internal monitoring, PHS exercises a Corrective and Preventive Action program to ensure opportunities for improvement are capitalized, solutions are implemented to prevent recurrence, and effectiveness of actions taken can be verified.
We will monitor our performance to maintain these relationships with fairness and integrity
PHS Management is committed to ensuring the effectiveness and suitability of the PHS QMS through regular management reviews of customer feedback, key performance indicators, supplier quality, department performance reviews, resources, changes in statutory and regulatory environment, and changes that could affect the quality management system.
We will comply with the requirements and strive to continually improve the effectiveness of our quality system
Through continuous monitoring and review, along with the PHS commitment to flexibility and responsiveness, the PHS quality management system continues to support the delivery of products and services as ordered an6d on time.